“Matthew, we’d like to let you know we’ll be sending over an offer this afternoon.”
If you’ve been in the hiring world for long enough, you probably have an ingrained belief that a phone call is far more personal and professional than a message. But that mentality is a bit, well, old fashioned these days.
Younger candidates in particular often prefer messaging and consider it to be more polite. Text, Whatsapp, Slack, Facebook message, LinkedIn DMs — these are all familiar mediums now.
In fact, today, studies show that 3 out of 4 millennials feel that messages are more personal than phone calls.
Unlike a phone call, sending a message indicates you value the candidate’s time and are willing to let them be in charge of when and how they respond.
